Some Simple Promises
No pre-emptive or over-ambitious announcements…
If we say we are going to make something, we’ll actually start straight away.
No years, and years, of waiting…
When we provide specific model details, they’ll be produced soon afterwards.
If we find an issue, we’ll fix it…
We want these to be the most accurate model locomotives ever produced.
No discounting or stock dumping…
We’ll never, ever, discount. You can rest assured your models will not devalue.
You won’t find these models in the shops…
We only deal direct, in order to maintain a close customer relationship.
No surprise price hikes…
We’ll do our best to maintain prices. No double-digit percentage increases.
As long as you keep buying ’em, we’ll keep making ’em …
Type 2s are a staple ingredient, therefore they need to be readily available.
No middle-men – you deal with us, we deal with you…
Factory to us, us to you, what could be simpler?
Support us and we will support you…
Good simple service, plus regular customers get loyalty benefits.

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